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Shipping Policy

Holiday Order Deadlines 2023

*EU: 

Standard Shipping
    • Netherlands, Belgium, Germany

For delivery of in-stock items before Christmas, be sure you place your order by:  December 18th, 11:59pm CET

    • Ireland, France, Austria, Poland, Denmark, Czech Republic, Spain, Portugal, Italy, Sweeden, Latvia, Lithuania, Estonia, Slovakia, Hungary, Slovenia

For delivery of in-stock items before Christmas, be sure you place your order by:  December 15th, 11:59pm CET

    • Greece, Croatia, Romania, Bulgaria, Finland, Malta

For delivery of in-stock items before Christmas, be sure you place your order by:  December 13th, 11:59pm CET

For delivery outside the EU (including Norway, Switzerland, and EU Island Territories), we recommend your order be placed as early as possible to allow time for customs clearance.

 

*EU Member countries are:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

 

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HexClad offers free shipping throughout the European Union (EU).

All prices are VAT inclusive for customers located within the EU and all goods purchased from the HexClad EU webshop are in free circulation within the EU.

For all destinations outside of the EU, including but not limited to Switzerland, Norway, and Spanish Island territories, the customer is responsible for any additional local duties or taxes that may be due upon delivery.

PLEASE NOTE: Due to COVID-19, we are experiencing slight delays in shipping. Shipping estimates are shown before checkout. If you received an order confirmation, we have your order and our team is working diligently to get it shipped out as soon as possible. We greatly appreciate your patience during this time. Our phone and email support teams are experiencing delays as well. They are responding to inquiries as quickly as possible. 

For any additional questions, please review our FAQ section or email us at info@hexclad.com